Our repair department is dedicated to performing quality
repairs. Whether it's a simple gold solder or the restoration
of a beautiful sentimental antique passed down through your
family, the care of your special treasures is important
to our repair department staff.
We take special care to inspect your treasures
and track their movement from take-in to pick-up with our
specially designed computer software. Our knowledgable trained
staff provides quality repairs using state of the art techniques
and equipment.
Watches need the same amount of attention as fine jewelry.
Fine watches are sophisticated and precise pieces of equipment;
the price often reflects the skilled workmanship that goes
into a fine timepiece. In order to get the most satisfaction
out of your watch, you should follow some simple care and
cleaning guidelines.
- No matter how handy you are, don't attempt "do-it-yourself"
watch repairs. Only an expert jeweler/watchmaker should
be trusted to put your watch back into working condition.
ITI Jewelry has experts to assist you.
- Give your watch a quick check on a regular basis, making
sure that the strap or bracelet is securely attached to
the watch face. We have a lovely and diverse selection
of bands for you to choose from should the need (or whim!)
arise.
- A mechanical watch should be checked regularly by ITI
Jewelry and serviced according to the manufacturer's guidelines.
- Wind your watch in a clockwise direction, preferably about
the same time each day. Remove the watch from your wrist
when winding so as not to place undue pressure on the
stem.
- Replace broken or scratched crystals immediately. Even
a hairline crack can let dust and moisture into the time-keeping
mechanism, threatening its accuracy.
- Unless the degree of water-resistance is clearly specified
when you purchase your watch, do not wear it into the
shower or pool, or on a moist wrist.
- ITI Jewelry can replace your quartz watch's battery before
it runs out. Dead batteries left in the watch can leak
or corrode, ruining the timepiece. Do not attempt to change
the battery in a watch yourself. If your watch is water-resistant,
a water-resistance test should be performed after the
battery has been replaced to ensure that water will not
leak into and damage the watch.
- Batteries run for about two to three years. Those in some
less expensive, multi-function digital watches have shorter
lives, as little as six months. Using extra features such
as a calculator or game can shorten battery life.
- Oils from your skin can build up on a watch. If your watch
is water-resistant, you can give it a quick cleaning with
a mixture of warm water and either a mild soap or a dish
detergent. Dry the watch with a soft cloth after cleaning.
If your watch has a strap made out of leather or another
material, you should clean only the watch face and not
the strap.
- If your watch is not water-resistant, or you're not sure,
do not immerse it in water. Clean the piece with a slightly
damp cloth and then dry.